New Bern-Craven County
Public Library

a member of the Craven-Pamlico-Carteret Regional Library System

Circulation Services

Joan Robbins, Circulation Supervisor
(252) 638-7816

Library Cards

Who may obtain a library card?

Anyone may obtain a free library card by presenting, in person, an acceptable form of identification which includes a current address.

You are responsible for:

    1. all materials borrowed on your library card,
    2. any fines charged to your card, and
    3. notifying the Circulation Librarian when your card is lost or stolen or your address changes.

I've lost my library card, how much is a new one?

There is a $3.00 fee for replacement for lost cards.

Can my child have a library card?

Children under 13 years must have a parent or guardian present to register for a library card. The parent or guardian must show an acceptable form of identification.

Borrowing Policies


To check out or renew a book, a patron must present his or her library card and have paid for all overdue fines or lost books and materials. Books may be renewed online. Click here for detailed instructions on renewing books online.

How long may books be checked out?

Books are available for a 3 week loan period, with the exception of reserved books (i.e. best-sellers) which carry a 2 week loan period.

How many books can I check out?

There is no limit, except new fiction and new children's books, which are limited to a maximum of 3 titles each.

My book is late, how much do I owe?

Books returned after the due date receive a fine of 20 cents per day.

Do I have to return the book inside the library?

You may use the outside Book Return or AV Return for your convenience. Some items, however, do need to be brought inside.

Interlibrary Loan items need to be returned to the Reference Desk.

How do I access my account online?
Direct your internet browser to the online catalog: (

In the upper right corner are two links to sign in, one signs in to your local account, the other to services with WorldCat. Select the "Sign In" beside “Your Library Account.” You may receive a security warning, click “Continue” or “OK”.

A Managed User Service Log-In screen appears. Enter your User Name (your library card number...all digits) and your Password, then click on "Sign In". You may receive another security warning, click “Continue” or “OK”.

You will now be signed in to your account. To check your information, click “Your Library Account” in the upper right of the screen.

If you have trouble with your password or have not been assigned a password, click "Set/Reset Password" at the "Sign In" screen. A screen will appear asking for your user name. Enter your library card number and press "Request New Password." An e-mail will be sent to the e-mail address on file. Follow the directions in the e-mail to reset your password. If you do not have an e-mail address on file, contact Vanessa Mullis (252) 638-7800 for assistance.

Audio Cassettes and Compact Discs

Cassettes and CDs are available for a three week loan period and can be renewed once. Overdue cassettes and CDs are assessed a fine of 50 cents per day.

Video Cassettes/DVDs

VHS tapes and DVDs are available for loan with a video club registration to patrons 18 and over with no outstanding fines or materials.

Non-Fiction Videos/DVDs have no rental fee and may be checked out for 3 weeks. Overdue fines are $1.00 per day, with a $10.00 maximum fine per title.

Fiction Videos/DVDs have a $1.00 per title fee when the videos are checked out. Videos may be checked out for 1 week. Overdue fines are $1.00 per day, with a $10.00 maximum fine per title.

Audiovisual Equipment

Audiovisual equipment (i.e. film projectors, screens, etc.) is available for loan with a valid adult library card and AV registration to patrons 18 and over with no outstanding fines or materials. A $5.00 per day fine is charged for overdue materials.


Books currently checked out or located at another CPC member library may be placed on reserve at the Circulation or Reference Desks or through the library's online catalog. Detailed instructions for placing items on reserve are available. Once the book arrives at the library, the patron is notified that the book is at the library. The patron has 5 days from the date of notification to pick up the book.

URL for this page is
Created: April 6, 1998
Updated: January 29, 201