New Bern-Craven County
Public Library

a member of the Craven-Pamlico Regional Library System

Disaster Information

Disaster Preparedness sites:
Hurricane Preparedness on (

Local Information

A disaster recovery center is now open in Havelock in Craven County, in addition to the center in New Bern. The centers offer in-person support to individuals and businesses in counties included in the North Carolina federal disaster declaration for Hurricane Florence. Representatives from the State of North Carolina, FEMA, the U.S. Small Business Administration (SBA), and other organizations are at the centers to explain available assistance programs and help connect survivors with resources that best match their recovery needs.
The Havelock center is located at: Former rue21 Clothing Store, 537 Hwy. 70 W, Suite 103, Havelock. Closes permanently Dec. 6, at 5 p.m.
The New Bern center is located at: Former Eckerd Drugstore, 710 DeGraffenreid Avenue, New Bern. Closes permanently Dec. 13.
Hours for both locations: Monday-Saturday, 9:00 a.m. to 7:00 p.m.; Sunday, 9:00 a.m to 1 p.m. -- 12/05

Citizens in need of assistance with debris should call the Crisis Clean Up number 1-800-451-1954, a national organization dedicated to coordinating volunteer agencies providing debris assistance in Craven County. This number links citizens with groups such as Team Rubicon, Samaritan's Purse, Baptist Men and many others who are here to help. Volunteer agencies can provide assistance such as cleaning up yard debris, removing fallen trees, mucking out flooded homes down to the studs, home demolition and moving debris curbside.--9/21

Craven County Government News Feeds
    Craven County Hurricane Florence Page
    Craven County Road Closures in Real Time
Craven County Government Facebook Page
City of New Bern Facebook Page
    City of New Bern Public Utilities Facebook Page
National Weather Service in Newport Facebook Page
Craven County Emergency Services
City of New Bern Emergency Information

Craven County Inspections Department Recovery Information
(Forms toward bottom of the page for Conditions for Restoring Power and Temporary Power Agreement)

The Craven County Health Department is offering free well water test kits to citizens that suspect their well, primary water source, has been flooded or otherwise contaminated with bacteria as a result of Hurricane Florence.  To obtain a kit, homeowners can stop by the local Health Department at 2818 Neuse Blvd, New Bern N.C. to receive the kit and paperwork. Water collection samples can be dropped back off at the health department from 8:00 a.m. to 4:00 p.m. Monday through Thursday.  Results will be provided to the homeowner and if the well is contaminated, then the homeowner will be informed of a course of action.  If you know of homeowners that have flooded wells, encourage them to make their requests as soon as possible. For more information, please contact the Environmental Health Department at (252) 636-4936. -- 9/21

Electric Companies:
Duke Energy Progress
City of New Bern Electric
Carteret-Craven EMC
Tideland EMC

To Volunteer or make Donations:
Eastern North Carolina Region of the American Red Cross
Salvation Army of the Carolinas Hurricane Florence Information
NC Volunteer Organizations Active in Disasters
Food Bank of Central & Eastern North Carolina
Religious Community Services

State Information

The following sites offer information on what to do following a disaster:
NC Department of Public Safety Hurricane Florence Website
NC HurriClaims (Insurance Information from NC Department of Insurance)North Carolina Emergency Management
NC Department of Public Safety
NC Small Business and Technology Development Center (Disaster information for Businesses impacted by Hurricane Florence)
Information for Owners of Damaged Buildings (from State Historic Preservation Office)
North Carolina Department of Transportation (road conditions)
NC Disaster Information Center (NC Extension Service)

Federal Information

FEMA Hurricane Florence Page
Senator Thom Tillis Hurricane Florence Page

Federal Emergency Management Agency (FEMA)
Disaster Unemployment Assistance (FEMA)
Tax Relief in Disaster Situations (IRS)

Miscellaneous Information 

Information on preserving books, photographs, documents:

Caring for your Family Archives (from National Archives)
Northeast Document Conservation Center Emergency Phone Assitance
Emergency Salvage of Wet Books and Records (from NEDCC)
Emergency Salvage of Wet Photographs (from NEDCC)
Emergency Salvage of Moldy Books and Paper (from NEDCC)

Updated December 5, 2018.